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#1098 Daily Order Activity Report

Posted by RonPatla on 25 October 2005 - 10:50 AM in General Sitelink Discussion

Can anyone give me an explanation of what page 1 of the Daily Order Activity Report tells me? That the section for "Order Entered by Method of Payment." I've put a day's worth of orders on a spreadsheet and I still can't figure out what the numbers on page 1 represent. Some days it's higher than the page 2 numbers, some days it's not.



#1073 Printing Problems

Posted by RonPatla on 19 October 2005 - 09:02 AM in General Mail Order Manager Discussion

I too am getting some duplicate reports printed when I only want one. It hasn't happened with the pick-list/invoices but I've been getting it on some other reports I'm printing. Haven't figured out why I'm getting the duplicates yet though. I'm using Ver 5.3. We just started using it for real a couple weeks ago.



#1035 Return RMA

Posted by RonPatla on 23 September 2005 - 07:33 AM in General Mail Order Manager Discussion

That will work. Thanks!



#1024 Return RMA

Posted by RonPatla on 21 September 2005 - 10:06 AM in General Mail Order Manager Discussion

When handling a return using MOM's RMA feature, is there a way to adjust the credit amount to the customer? It looks like MOM only applies a full credit. How do you handle restocking fees or partial credits?



#958 G/L Sub-Accounts

Posted by RonPatla on 25 August 2005 - 08:39 AM in General Mail Order Manager Discussion

Thanks John. I think that's what I want to do with departments for each product. I'd like to transfer over to Peachtree, sales accounting data broken down by product (in other words showing the sales revenue by product).

Reports such as the Profit by Product report do a decent job of showing units sold, gross sales, gross profit, etc. However, our accountant has asked whether we can bring over the sales accounting data into Peachtree broken down by product. It looks like we can do that by setting up departments (sub-Accounts) under maintain GL.

Could you please expand on your comment "we use departments to separate product-line sales as well as from billed shipping revenue (which MOM definitely needs to fix)." I don't understand the part about billed shipping revenue and what MOM needs to fix.

I appreciate the help!
Ron



#944 G/L Sub-Accounts

Posted by RonPatla on 22 August 2005 - 12:14 PM in General Mail Order Manager Discussion

Hi,

I'm a new MOM user running version 5.3. I'm in the process of switching our sales department over to MOM from Peachtree Accounting. We have about 170 primary products and we'd like to be able to post sales, cost of goods and returns to the Peachtree General Ledger by product.

By default, it appears that MOM only lumps the transactions (sales, cost of goods, etc.) when the post A/R journal function is run. However, the manual says (page 127) I can set up sub-accounts for individual product sales. I've experimented with the demo version and see that the sub-account codes are two-digit alpha/numeric that would allow for up to 1,036 sub-accounts.

Before I spend the time setting up all the sub-accounts, I thought I�d ask if anyone uses this method for tracking data by product in MOM for transfer into an accounting program like Peachtree. If so, how is it working for you?

Thanks,
Ron Patla
RIVCO Products