2 replies to this topic

[RonPatla]

When handling a return using MOM's RMA feature, is there a way to adjust the credit amount to the customer? It looks like MOM only applies a full credit. How do you handle restocking fees or partial credits?

[MerchantSmurf]

I setup a Service product (restocking fee, misc fee, etc.) and add that to the order. I do not think there is any other way to go about it.

[RonPatla]

That will work. Thanks!