cts4u

We purchased the 6.0 upgrade a year ago December and still have been unable to install it due to all the bugs remaining. Has anyone been able to install the upgrade and successfully use 6.0?

We are really disappointed that Dydacomp released this program when it was so faulty.

We, too, purchased MOM almost a year ago...ended up hiring an IT because of poor MOM support. Still having errors, and can't talk to the same person long enough to solve a problem--talked to Bob, Bill, Ian, Greg and more.

Received an invoice today for $1000 for tech support for the coming year! Amazing...MOM doesn't stand by their products but keeps sending more bills. We've now been told the POP module is inferior, and we can't help but wonder where the POP limitations were noted in the advertising?)

We're not happy with the service, so who knows what the product is capable of?

We're in the middle of setting up MOM, paid for MOM Helpers (a significant waste of money) and for every phone call that is returned, 4 are not, so we're still not operational.

We've now hired an IT, however, they need MOM to assist with corrupt files and SKU inconsistencies, but can't get questions answered or calls returned. We've been passed around to Greg, Bill, Bob, Ian and more...no one wants to be available to see a problem through to solution. What the slick advertising doesn't tell you is that the POP module is inferior, and MOM's IT is understaffed. After $13K, we are not impressed.

To add insult to injury, we just received a bill today for $1000 for tech support for the coming year! Is what we've gotten indicative of what we'll get?

We're on the last wave of working with this product...can't tell if it works because of poor service. You be the judge...