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Return RMA


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#1 RonPatla

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Posted 21 September 2005 - 10:06 AM

When handling a return using MOM's RMA feature, is there a way to adjust the credit amount to the customer? It looks like MOM only applies a full credit. How do you handle restocking fees or partial credits?

#2 MerchantSmurf

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Posted 21 September 2005 - 04:22 PM

I setup a Service product (restocking fee, misc fee, etc.) and add that to the order. I do not think there is any other way to go about it.

#3 RonPatla

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Posted 23 September 2005 - 07:33 AM

That will work. Thanks!




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