- Mail Order Manager & Dydacomp Sitelink Tech Support Forums
- → PunishedbyMOM's Content
PunishedbyMOM's Content
There have been 6 items by PunishedbyMOM (Search limited from 18-May 23)
#2045 Update FedEx/UPS Tables in MOM - HELP!
Posted by PunishedbyMOM on 18 March 2008 - 06:10 PM in Shipping Issues & Calculation
-Does anyone have a copy of the latest Dydacomp shipping update file?
-Does anyone know which table contains the rates for FedEx and UPS?
-Does anyone know what the table format is for these rate tables? (i.e. so that we can modify the rates based on our costs and then import then back into MOM...)
Any help here would be much appreciated!
Thanks!
#1995 aspdotnetstorefront
Posted by PunishedbyMOM on 19 February 2008 - 01:12 PM in 3rd Party eCommerce Solutions
Jo,I'd be really interested to know if anyone has made any progress with an integration between MOM and aspdotnetstorefront - does anyone have recent news, please?
We identified ASPdotNET Storefront as a possible candidate for replacing MOM and Sitelink altogether. If you go with the Enterprise version, which is $1200 I think, it has quite a bit of capability. Plus, it is software that can be tinkered with to fit your needs, unlike MOM.
#1994 PCI Compliance Debate
Posted by PunishedbyMOM on 19 February 2008 - 09:55 AM in Credit Card Processing & Accounting
Hello,
I noticed this older post and thought I would introduce myself and offer some guidance.
I work in support at Dydacomp and have responded to a few postings including one specifically about this post in our forum for supported MOM customers. forum.dydacomp.com
If you were to login and register on our site, you would be albe to see the full string of information but in summary, PCI compliancy is the responsibility of you as a merchant. If you're on the most current version of the MOM software then you're given some of the tools necessary to become compliant.
Wee have added peices like Visa certified encryption and user security profiles to enable Customer service reps to only see the last 4 digits of the credit card number.
If you're interested in hearing more, please try looking in our user forum for more information. Thank you.
Michael Nardini
Dydacomp
Mike, although this is the standard Dydacomp answer to this issue, it is pure crap. MOM software stores CC data in an encrypted format but shows it to all users in payment screen. If you try to turn that feature off the cards are not available for use at all. A Dydacomp exec's response to us on this issue was "oops, we're working on it. If more customers have this same issue, it'll attain a higher priority" THIS IS A DYDACOMP SOFTWARE ISSUE AND THUS THE RESPONSIBILITY OF THE VENDOR, NOT THE MERCHANT! Furthermore, the export feature, which is advertised as a function that allows you to "export orders previously entered in MOM to an external fulfillment house." While this is a valuable feature, what Dydacomp fails to mention is that the export file contains unencrypted credit card information and thus makes any company using it (even internally, not to mention when sending it to a third party fulfillment house) PCI UN-COMPLIANT! If MasterCard and Visa knew about this, no doubt they would automatically investigate any and all merchants using MOM. This is on Dydacomp, not the unwitting customers that bought your product thinking that it was a solid piece of business software.
#1993 Where's MOM 6?
Posted by PunishedbyMOM on 19 February 2008 - 09:32 AM in MOM FAQ News & Information
i just registered here to vent my frustrations too. Dydacomp is just about useless. If the sales department can't get back to you in timely manner, what do you think the tech support is like? We have been with MOM since v4.0 and it is the biggest joke i have ever seen. Pay the money for a custom program and forget this joke of a company.
I'm glad to finally see a forum where people are telling the truth and not trying to suck up to Dydacomp. I managed to get scolded, threatened and then finally kicked off Dydacomp's forum when I posted some burning questions about the shortcomings of the products, services and company altogether. PEOPLE, STOP SENDING MONEY TO DYDACOMP. Take the time to look at your alternatives. We're investing a lot of time, money and energy in developing an alternative to MOM, but this time, money and energy will eventually keep going to Dydacomp if we don't get out while we can...so it's a good move. Invest with a company that cares about making a quality product instead of trying to sell the faulty ones that it developed 10 years ago. As a final note, Dydacomp VP Steven Miller is a jerkoff and is nothing more than a salesman turned executive. If you have that kind of leadership, the company is bound to go nowhere.
#1990 Potential New User
Posted by PunishedbyMOM on 13 February 2008 - 09:58 AM in General Mail Order Manager Discussion
We are considering using MOM 5.0 for our order management software. Using coupons, cross-selling, upselling and continuity is vital to our business. Also the ability to claim multiple coupons and catalog specials are quite common.
Does anyone have any feedback from their experience?
Don't do it. MOM is hell on Earth.
#1989 What's the big deal about MOM?
Posted by PunishedbyMOM on 13 February 2008 - 09:51 AM in General Mail Order Manager Discussion
- Mail Order Manager & Dydacomp Sitelink Tech Support Forums
- → PunishedbyMOM's Content
- Privacy Policy
- Forum Guidelines ·