I would not buy MOM again. It was sold to me with the understanding that
a. It would work well for business to business transactions
b. It would work well for drop ship orders.
We do at last have it working, but we have so many work arounds that it is
mind boggling. Some are minor annoyances; some are design flaws; some are
simply illogical programming.
If someone from MOM reads this, I would love to know if there is a forum where I can list improvements/changes that would make MOM work much better for b to b
companies. I don't want to rail. I have very specific changes in mind which would make MOM work much better for me. I would be happy to share them.
Tech support is a mixed bag. Often I am on hold until I give up. Sometimes I get a novice who cannot help me. Sometimes I am the problem, and the obvious is pointed out to me. Sometimes I get Jeff L who is always most helpful.
There is a lot I like with MOM, and a lot I don't like. Overall, I'm not sure the good has outweighed the problems, but I'll hang in for a while. Better the devil you know........
lauban
Lauban
Member Since 10 Jun 2005Offline Last Active Jun 19 2007 01:30 PM