Car Guy

One of my clients uses the MOM platform, version 7.0, build 700. He is currently having issues importing orders from ShopSite. Everything I have learned about MOM, was from Dydacomp directly, last year when he still had technical support. This year, he isn't renewing his support contract because he is a 4th quarter company.

This is the error we are receiving:

MOM Version 7.0 EXE Date of 10/29/10 EXE Time of 12:19:32

Error number: 1943
Error message: Member DOCUMENTELEMENT does not evaluate to an object.
Program: WRIEM_IMP2.IMPORTORDERSSHOPSITE
Line Number: 28

Callstack Information:

Level 1 MAIN Line # 2450
Level 2 MAINTOOL.MOMTOOLS.OPTIONS.IMPORTORDERS.CLICK Line # 15
Level 3 WRIEM_IMP2.INIT Line # 142
Level 4 WRIEM_IMP2.LOADIMPORTFILE Line # 74
Level 5 WRIEM_IMP2.IMPORTORDERSSHOPSITE Line # 28
Level 6 ON... Line # 3909


Any and all help will be very grateful.