twroveto

I finally started receiving mine last week.  (I have now received 3 so far.)

The install went without a hitch except for one thing.

I upgraded our 2 warehouses last Thursday and today one of the warehouses said they had an oddity when looking at the Pickup Log.

After running 7 packages through they went to the Pickup Log and expanded 'Weekday's Pending Pickup' so they could view all of the packages they had processed so far today.

Instead of there just being one line (the line that has the icon of 2 people next to our shipping number and company name) There were 7 lines that could be expanded.

I expanded one line and it had customer A's name and tracking number.  I then expanded the 2nd line and it had customer A's name and tracking number and customer B's name and tracking number, etc.  The 3rd line had customer A, B, and C.  This continued through all of the 'lines'.  The last line contained all of the data on the 7 processed packages.

I have never seen Worldship do this.  I exited Worldship and now it is ok.

I went to our other warehouse and they said that they have had the same problem.  I exited Worldship and then it worked properly.

Hopefully this won't happen again.

Anyone else experience this one?

Thanks, malaize

Hi...

I ship on UPS Worldship every single day and have found it to be a solid software. I didn't experience your "clitch" but after a clean up of the old files for the months preceeding I did loose all recent files from the pick up log... Restarting the suoftware didn't correct the problem until I rebooted the machine and then stuff was back to normal.

Like I said, very little problems with... now if you wanna talk Fed-ex and Fed-ex software that's whole other discussion.

Cheers,

Tucker

We had the same thing. It turned out that we didn't have the barcode font (BC code 128) installed correctly. I had to remove and reinstall it via the control panel. It is available for download in the support section of Dydacomp's website.  Alternately, I believe that you can turn barcodes off on those two forms

Mike

Mike....

Thank you so much for your help and insight... I will give that a whril directly.

Thanks again,

Tucker