Megan

Hello again,

I have noticed that the address verification has deleted a suite number off the address, does anyone know a way to fix this?

THanks!

Hello,

We are having a problem with the incorrect inventory.

The item comes up and should have 30 in stock on shelf. For some reason, it shows 70 on back order and 30 commited, none available.

I checked the order status report to see if any were on back order or waiting to be batched, and none were. I checked the inventory transaction report and it is correct that 30 should be in stock and available.

I have a claim open with Dydacomp, but am wondering if anyone has come across this before!

Thanks!

Order was placed and credit card was approved but now customer wants to cancel. I returned the item but how do you refund the credit card?

WHat steps should we take to ship internationally. We usually go through fedex.com to make the labels, but is there a way in M.O.M. to make an international label?

Does anyone know a way around printing out dropship invoices in the batch.

For example:

The orders that we are shipping from our location should print the invoice for the customer, but the items that are coming from a vendor do not need that invoice printed.

Is this just a setting we can change?

Thanks in advance for responses.