Egan

Is there a way to build a report for specific order types that also includes the item#'s on each order?

We just started using MOM 7i and there is alot to be learned. Since
the tutorial is about as useless as dydacomp tech support we are
thinking about having dydacomp come out to do onsite training/
implementation. The costs run a little less that 4,000, has anybody
paid for this service? I need some opinions on whether it is worth
the cash.

After adjusting inventory for a stock item and modifying the allocation to a specific order, Sometimes I get an Backorder Exception Report saying that it can not allocate the items to an order because "unable to lock order. Skipping line item" What does this mean? I want to avoid this in the future so backordered items automatically update on orders.

Mom v7i. After we create an order for products shipping to us from our vendor in the order product screen and create the purchase order, how do we email it to the vendor? I figured it would show up in the batch order processing with the rest of the purchase orders but it does not. There is also no option to email the purchase order that I can see. Any tips on emailing purchase orders for products that are shipping to us from our vendors??

We are using MOM v7i and I am trying to setup the order import for importing the file we download from PayPal. I am
using the wizard and have it basically figured out except for the
following issues:

1. When I export data from paypal if there are two different items on
an order it puts the order two times on the export file. EX:

order#123....Item#456
order#123....Item#789

However when you import into MOM it wants the two different items from
the same order to be in columns i.e...product 01 product 02 etc...

2. When I export data from paypal it combines the first and last
names into one column, and MOM, of course, wants the opposite. First
Name...Last Name.

I am having extreme difficulties trying to map fields like this. My
customer service people will be doing the paypal download to MOM order
upload several times a day and most of them cant even figure out how
to adjust the size of their computer screens! ANY assistance or
guidance on Mapping order data between PayPal and MOM 7i would be
GREATLY appreciated!!