...Because when the staff told me they didn't have a way to lookup tracking numbers I of course didn't even bother to look in MOM myself! Typical. Thanks for pointing that out!
I emailed Dydacomp about changing the keyboard shortcut for deleting a line item and they called me back to get some more information, so hopefully it will actually get changed.
Ctrl-X, the Windows shortcut for "Cut", deletes a line item in the MOM order screen. So guess what happens when our users try to cut important text from the custom memo field...
And to add insult to injury, the text doesn't get copied to the clipboard and is lost.
Shareaza is good. Some people have complained that it doesn't return many results, but that's just because they didn't setup their ports/router correctly.