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zelik

Member Since 13 Dec 2004
Offline Last Active May 06 2014 07:49 PM
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Topics I've Started

NCOA processing providers

05 December 2007 - 09:52 AM

I am trying to do NCOA (for the first time) and I don't know which provider to use that understands MOM's "Lorton 500" format. Any suggested providers??????

Thank you!

PS- I no longer have mom "tech support" and so I don't want/have that convenience to call them.

LMM and mailings (non e-mail) import/reimport/hell.

03 June 2007 - 10:58 PM

We do about 50k mailings per drop or so and we're having a real headache with list management.


Sure, LMM lets me export everything out..........but then after I do my deduping and error corrections, how do i get that data back in? I see the "import Customer List" function but from my experience, it doesn't do a very good job at updating data...

Also, another situation we have to deal with is that we have external lists of prospects we purchase and mail to. We COULD import them all into MOM but then our database would be full of prospects that may or may not ever order from us. So what's a good way to really "manage our mailing list" ?? How do I dedupe and plug all the cleaned up info back into MOM?

Any suggestions or comments greatly appreciated. I'm baffled as to how to bulk clean all my customer data right now as there are many addresses that are no longer valid. I so far am manually going to each customer number in MOM and ticking "Expired". This is OK, but really, a quicker way through excel must exist! (without using dbuwin, exporting the table, zapping, reappending etc) I thought LMM was supposed to be able to handle all this?

mass update to customer type codes

11 December 2006 - 11:28 AM

Hi all,
I have a large set of customers that need certain fields updated (namely, source key information etc). I can easily export from LMM into excel and manipulate the information but how to I plug it back into MOM to update the individual customers? I've tried various forms of the import option in LMM and either it doesn't update (if I select match customer name) or it creates a brand new customer entry.

Is my only option using dbuwin? I'm afraid to use it and am not sure how safe it is to go about doing it that way.

Thanks in advance,