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Hi everyone. I'm new to the forum, and good to find it is here. We are having extreme difficulty with MOM and SiteLink and are getting nowhere with the Dydacomp help desk.
Shipping rates disappearing in SiteLink
Some orders made on our website (using Sitelink) come up with a "$0" for shipping. Have checked the products in MOM and the correct weights are there. This does not happen with every order, and when it does the product and geography have no consistent problem.
Has anyone experienced this?
