Our MOM users have been telling me that the "Waiting for Lock" message has been displaying more frequently on the status bar when they are looking up things in MOM 5.2. They say they get it when they are looking up a customer, product, or when trying to enter a cc #. I upgraded us to MOM 5.2 12 days ago. Does the lock occur more frequently when more users are in MOM? We currently have 9 user licenses.
thanks, malaize
"waiting for lock" message
Started by malaize, Jun 15 2005 06:23 AM
6 replies to this topic
#1
malaize
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Posted 15 June 2005 - 06:23 AM
malaize
web developer for:
J & J Dog Supplies
Ferret Depot
Rabbit Stop
Dingo Treats
Chinchilla Depot
Pet Loo Direct
Kitty Stop
MOM 5.4 user
web developer for:
J & J Dog Supplies
Ferret Depot
Rabbit Stop
Dingo Treats
Chinchilla Depot
Pet Loo Direct
Kitty Stop
MOM 5.4 user
#2
Videoflicks2004
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Posted 15 June 2005 - 04:09 PM
Our MOM users have been telling me that the "Waiting for Lock" message has been displaying more frequently on the status bar when they are looking up things in MOM 5.2. They say they get it when they are looking up a customer, product, or when trying to enter a cc #. I upgraded us to MOM 5.2 12 days ago. Does the lock occur more frequently when more users are in MOM? We currently have 9 user licenses.
thanks, malaize
Malaize,
Do you have the AIM module? Would you mind providing some feedback on it.
Cheers,
Videoflicks2004
David Narciso
Ecommerce Operations Manager CVS Inc
[email protected]
mobile: 4168238175
DISCLAIMER: Always backup your MOMWIN folder before attempting to perform any updates, testing, etc. Once you blast the data away it's gone forever.
My advice is based on my 8 years of experience with MOM and Dydacomp. If you are not comfortable with data manipulation then hire someone who is.
Ecommerce Operations Manager CVS Inc
[email protected]
mobile: 4168238175
DISCLAIMER: Always backup your MOMWIN folder before attempting to perform any updates, testing, etc. Once you blast the data away it's gone forever.
My advice is based on my 8 years of experience with MOM and Dydacomp. If you are not comfortable with data manipulation then hire someone who is.
#3
malaize
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Posted 20 June 2005 - 08:21 AM
Malaize,
Do you have the AIM module? Would you mind providing some feedback on it.
Cheers,
Videoflicks2004
Hi Videoflicks2004,
No we do not use the AIM module.
thanks,
malaize
malaize
web developer for:
J & J Dog Supplies
Ferret Depot
Rabbit Stop
Dingo Treats
Chinchilla Depot
Pet Loo Direct
Kitty Stop
MOM 5.4 user
web developer for:
J & J Dog Supplies
Ferret Depot
Rabbit Stop
Dingo Treats
Chinchilla Depot
Pet Loo Direct
Kitty Stop
MOM 5.4 user
#4
Guest_Jaaay_*
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Posted 22 June 2005 - 12:50 PM
Hello,
I would be instrested in knowing what server you have MOM running on that has this locking issue.
We see it every great once in a while.
We are running MOM on a HP proliant 380DL Dual Xeon 3Ghz running terminal service for all 12 users. Which seems to work very well.
But I will hold off the 5.2 upgrade if this is a major problem.
Thanks, Jaaay
I would be instrested in knowing what server you have MOM running on that has this locking issue.
We see it every great once in a while.
We are running MOM on a HP proliant 380DL Dual Xeon 3Ghz running terminal service for all 12 users. Which seems to work very well.
But I will hold off the 5.2 upgrade if this is a major problem.
Thanks, Jaaay
#5
Tina
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Posted 14 July 2005 - 09:24 AM
We have been experiencing the same problem since we upgraded to 5.2. Have you fixed the problem yet? Any help would be greatly appreciated.
Thanks
Tina
Catalog Center
Thanks
Tina
Catalog Center
#6
rrinker
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Posted 15 July 2005 - 07:09 AM
How many users do you have? The frequency of lock contentions is directly related to the number of simultaneous users doing the same function or functions that require access to the same tables.
This may not be a bad thing - perhaps Dydacomp's programmers have realized there are a few more places where they need table and record locks to prevent data corruption.
--Randy
This may not be a bad thing - perhaps Dydacomp's programmers have realized there are a few more places where they need table and record locks to prevent data corruption.
--Randy
#7
Tina
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Posted 15 July 2005 - 07:34 AM
How many users do you have? The frequency of lock contentions is directly related to the number of simultaneous users doing the same function or functions that require access to the same tables.
This may not be a bad thing - perhaps Dydacomp's programmers have realized there are a few more places where they need table and record locks to prevent data corruption.
--Randy
We have 11 users and about 8 our working in the product fields. By the way we do have the AIM feature.
Thanks
Tina
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