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avs declines

#1 User is offline   ypf1258 

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Posted 04 May 2005 - 12:57 PM

does anyone encounter problems with the avs check with a po box address
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#2 User is offline   interwoven 

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Posted 05 May 2005 - 10:33 AM

Sometimes depending on how the bank has the information set up you will get a no match on the address and a match on the zip. We only have MOM setup to automatically decline a transaction if the CVV code doesn't match. Otherwise a window opens and tells us information on the address match and then we select whether to accept it or void it. We manually review every order though so this works out perfect for us.
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