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MOM 5.2 Update problem with saving Tracking number


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#1 MerchantSmurf

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Posted 19 February 2005 - 02:13 PM

Upgraded to MOM 5.2 last night.

Upon processing Postal shipments this morning, I noticed the tracking number field is not updating.

We process our postal shipments through Endicia and use a barcode scanner to enter the tracking number into MOM.

It is saving all shipment info with the exception of the tracking number.


Anyone else having this problem?

#2 MerchantSmurf

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Posted 24 February 2005 - 12:43 PM

just an update...

I had been out of town, and did not get in touch with tech support until the 23rd.

I sent them a few screen shots and finally three of our MOM DBF files.
Have not heard back yet today (24th).

This issue is only affecting packages set for postal shipment.
UPS and other methods are working correctly.




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