Jump to content


Lisa Gittleman's Content

There have been 11 items by Lisa Gittleman (Search limited from 28-April 23)


By content type

See this member's

Sort by                Order  

#1696 Dydacomp to Introduce M.O.M. Version 6.0 at NRF 2007

Posted by Lisa Gittleman on 11 January 2007 - 06:22 AM in MOM FAQ News & Information

Good morning Dave,
Please give your M.O.M. Specialist a call at (800) 858-3666 for pricing options.

Have a great day!

Lisa



#1689 Dydacomp to Introduce M.O.M. Version 6.0 at NRF 2007

Posted by Lisa Gittleman on 10 January 2007 - 09:24 AM in MOM FAQ News & Information

Dydacomp to Introduce M.O.M. Version 6.0 at NRF 2007


TOTOWA, NJ, January 10, 2007 -- Dydacomp, a leading provider of business automation software for multi-channel merchants, traditional retailers and cataloguers will introduce the latest version of its popular Mail Order Manager (M.O.M.) software solution at the National Retail Federation Expo in New York City on January 15th and 16th.

Mail Order Manager's s fully integrated, out-of-the-box solution provides small and medium sized retail, online and catalog operations cost-effective software to automate the entire business from point-of-sale and order processing, to inventory control, purchasing, warehouse management, fulfillment, shipping, accounting and so much more.

"With over 150 new features, M.O.M. Version 6.0 offers owners and managers even more control and oversight of the entire operation through advanced reporting that includes an innovative manager's dashboard utility," said Albert Realuyo, Dydacomp Vice President of Product Management. "Executives can now get instant snapshots of their business at the click of the mouse including order information, highest and lowest performing products, sales staff performance tracking, advertising and telemarketing statistics, message alerts and other time sensitive details. Reports can even be delivered to mobile devices for access to mission critical information anytime, anywhere."

In addition to the new manager views and advanced reporting, M.O.M. V6.0 brings increased efficiency and functionality to Customer Service and Order Entry operations with speed optimization and many other exciting features including enhanced selling tools, more product and customer information, easy exchanges and quick access to customer order history. M.O.M. V6.0 even enables administrators to require manager authorization for price and discount changes.

Dydacomp representatives will be available for demonstrations and to answer questions about the latest version of M.O.M. at Booth 2027.


About Dydacomp
Dydacomp (http://www.dydacomp.com) specializes in multi-channel software solutions for point-of-sale, e-commerce and catalog business. Dydacomp's popular Mail Order Manager� (M.O.M.) software, first released in 1986, is fully featured including inventory control, order entry, customer maintenance, credit card processing, list management, fulfillment, e-commerce and other related functions. Through M.O.M., online merchants using MIVA�, Shopsite�, Yahoo!�, eBay�, Amazon�, SiteLINK™ and other carts or marketplaces can manage their entire back-office operations. Dydacomp's client base, approaching 10,000 Mail Order Manager installations worldwide, consists of e-commerce, mail order, fulfillment, distribution and call-center companies.



#1675 MOM 6.0 on the way - Mid Jan 2007

Posted by Lisa Gittleman on 20 December 2006 - 11:04 AM in MOM FAQ News & Information

Hi Jay,
I checked in with my developers as this question is outside the field of my technical expertise. I was informed that although there are database changes including the addition of an auto-increment field, moving your custom reports to V6 is a matter of a simple re-link. Tech Support will be available, as always, to assist you with this. I'm sure you'll be pleased with the enhanced reporting functions of M.O.M. 6.0 that I'm sure you saw in the feature list and PowerPoint that Chris posted.

All best,
Lisa



#1669 MOM 6.0 on the way - Mid Jan 2007

Posted by Lisa Gittleman on 19 December 2006 - 11:12 AM in MOM FAQ News & Information

I'm happy to hear that everyone is as excited about the upcoming release of M.O.M. 6.0 as we are!

I think there may be some misunderstanding about upgrade pricing that I'd like to address. Our upgrade pricing for the Main Enterprise System (core unit/US Edition) has remained consistent going back to version 4.3 at LESS THAN $1,000 --even less for those who take advantage of the early promotional pricing. The same is true of the optional module and per station pricing � under $500 per module in most cases and even less with the early promotion. Costs over and above that may be applicable if you are several versions behind and require multiple updates -- which bears out that it saves your business money in the long run to keep your software current.

If you have any questions at all about the price for upgrading your M.O.M. system or the exciting new features available in V6.0 or you'd like to schedule an online demonstration, please call your M.O.M. Specialist at 800-858-3666. We look forward to showing you what the next generation of M.O.M. can do for your business.

Thank you for your continued business and I hope that you are all enjoying a successful and happy holiday season!



#1658 Dydacomp�s SiteLINK Merchants Exceed comScore Benchmark for Holiday Sa

Posted by Lisa Gittleman on 14 December 2006 - 07:22 AM in General Sitelink Discussion

Dydacomp�s SiteLINK Merchants Exceed comScore Benchmark for Holiday Sales
- SiteLINK users show 32% increase over same period last year �



TOTOWA, N.J., December 14, 2006 � Dydacomp, a leading provider of ecommerce solutions for multichannel merchants, announced today that users of its SiteLINK ecommerce hosting service have outperformed the comScore Networks retail statistics for the holiday season through December 8 versus the same period last year � showing a 32 percent increase in sales.

In a press release issued by comScore on December 10, chairman Gian Fulgoni stated, �Online consumer spending growth continues to beat expectations, increasing 25 percent versus last year.� While the comScore research indicates a general upswing in online retail sales, Dydacomp attributes the growth above the well publicized industry benchmark to recent investments in technology, search engine optimization and its specialized multichannel integration features.

�The SiteLINK platform, in conjunction with the Mail Order Manager order management system, offers advanced usability for both customers and merchants alike,� said Al Pascale, Dydacomp�s Manager of SiteLINK Support Operations, �Our move to a new, world class data center prior to the onset of the holiday season has provided clients greater site speed which directly correlates to the number of completed online sales. We are pleased and gratified to have contributed to our customers� success during this critical time of year.�

Approaching its 10 year anniversary in 2007, SiteLINK was at the forefront of ecommerce applications and was designed exclusively as a complement to Mail Order Manager (M.O.M.) order management and processing solutions. Users of SiteLINK and M.O.M. benefit not only from the ease-of-use and speed of the applications but the proven business rules and best practices that lie at the heart of both solutions.

About Dydacomp
Dydacomp (http://www.dydacomp.com) specializes in multi-channel software solutions for e-commerce and catalog business. Dydacomp's popular Mail Order Manager� (M.O.M.) software, first released in 1986, is fully featured including inventory control, order entry, customer maintenance, credit card processing, list management, fulfillment, e-commerce and other related functions. Through M.O.M., online merchants using MIVA�, Shopsite�, Yahoo!�, eBay�, Amazon�, SiteLINK� and other carts or marketplaces can manage their entire back-office operations. Dydacomp's client base, approaching 10,000 Mail Order Manager installations worldwide, consists of e-commerce, mail order, fulfillment, distribution and call-center companies.



#1626 Dydacomp Scandal Revealed

Posted by Lisa Gittleman on 04 December 2006 - 05:40 AM in MOM FAQ News & Information

Spiritnword -

Hello again and thank you for including your company information. Your question about putting your SiteLINK store on a CD is a little beyond my technical expertise. If you'd like, email your private email or phone number to me at [email protected] and I'll forward your questions to a technician that can get you quick answers. Or, if you prefer, just email your question right to [email protected]. You may also want to try posting your message in the Dydacomp-hosted support forum at http://forum.dydacomp.com as SiteLINK technicians monitor that group daily.

Thank you again and welcome aboard!

Lisa



#1618 Dydacomp's SiteLINK Ecommerce Solution Creates Instant Sitemap

Posted by Lisa Gittleman on 30 November 2006 - 06:34 PM in MOM FAQ News & Information

Dydacomp's SiteLINK Ecommerce Solution Creates Instant Sitemap

- Generates Google�, Yahoo!� and Microsoft� Search Engine Submissions
with One Click-


TOTOWA, N.J., November 29, 2006 - Nearly 18 months ago Dydacomp developed one click sitemap generation for its SiteLINK ecommerce platform specifically for submission to Google. Now, with the announcement that Google, Yahoo! and Microsoft will all be adopting the same Sitemaps 0.90 software protocol, SiteLINK's functionality will make search engine submission faster and easier than ever.

Designed exclusively for businesses that use Dydacomp's industry leading Mail Order Manager (M.O.M.) software, the dynamic ASP-driven SiteLINK ecommerce system has seamlessly integrated with M.O.M. since its introduction in 1997. SiteLINK includes a combination of Active Inventory and Order Import Utilities that make transmission of vital inventory and order data completely automatic between the online store and back office operations.

"We are pleased that Google, Yahoo! and Microsoft have decided to jointly adopt the Sitemaps 0.90 protocol for search engine crawling," said Al Pascale, Dydacomp's Manager of SiteLINK Support Operations, "Over a year ago SiteLINK ecommerce solution integrated the ability to generate a Google sitemap at the click of a mouse to streamline search engine submission. As a solution provider we endeavor to anticipate needs and trends and provide our customer base with the best, most efficient tools to optimize their ecommerce business. This announcement is a testament to our development team's foresight and immersion in this rapidly changing marketplace."

Integration with web commerce leaders has been and remains a priority for Dydacomp. The company has developed bi-directional feeds with Froogle�, MIVA�, eBay�, Amazon� and others to help multichannel merchants easily and efficiently manage complex sales operations from a single source.


About Dydacomp
Dydacomp (http://www.dydacomp.com) specializes in multi-channel software solutions for e-commerce and catalog business. Dydacomp's popular Mail Order Manager� (M.O.M.) software, first released in 1986, is fully featured including inventory control, order entry, customer maintenance, credit card processing, list management, fulfillment, e-commerce and other related functions. Through M.O.M., online merchants using MIVA�, Shopsite�, Yahoo!�, eBay�, Amazon�, SiteLINK™ and other carts or marketplaces can manage their entire back-office operations. Dydacomp's client base, approaching 10,000 Mail Order Manager installations worldwide, consists of e-commerce, mail order, fulfillment, distribution and call-center companies.



#1617 Dydacomp Joins the New England Mail Order Association

Posted by Lisa Gittleman on 30 November 2006 - 06:33 PM in MOM FAQ News & Information

Dydacomp Joins the New England Mail Order Association


TOTOWA, N.J., November 28, 2006 � Dydacomp, a leading provider of business automation software for catalog and multi-channel merchants announced today that the company has been accepted to the New England Mail Order Association (NEMOA).

�For nearly twenty years Dydacomp has provided any size catalog, mail and ecommerce merchant solutions and expertise to run their businesses more efficiently and more profitably. We are pleased and proud to be members of NEMOA, an organization dedicated to these same principles and we look forward to the year ahead,� said Dydacomp President Robert Coon.

The New England Mail Order Association offers catalog companies and industry service providers of all sizes an affordable network for sharing ideas and experiences, building relationships, exploring new opportunities, working together and learning about industry trends and issues that affect their businesses.

Vice President of Operations Stephen Miller added, �The needs of our customers fuel the development process at Dydacomp. Our membership to NEMOA gives us a unique opportunity to participate in discussion within the catalog and direct mail industries, hear concerns, anticipate needs and ultimately produce solutions. We look forward to participating in and contributing to the NEMOA community.�

About NEMOA
NEMOA (http:// www.nemoa.org, 207-253-1855), established in 1947, is a highly respected, national, nonprofit trade organization dedicated to addressing the multichannel issues facing today's catalog merchants and service companies. NEMOA holds a spring and fall educational conference, and peer-to-peer regional gatherings for members, among other benefits. The association maintains the warmth and small-group feel of its beginnings, and continues to bring catalogers and supplier professionals together in a non-selling environment to build relationships and increase members' industry knowledge. The organization will be celebrating its 60th anniversary in 2007. For more information about the New England Mail Order Association, visit http://www.nemoa.org.

About Dydacomp
Dydacomp (http://www.dydacomp.com) specializes in multi-channel software solutions for e-commerce and catalog business. Dydacomp's popular Mail Order Manager� (M.O.M.) software, first released in 1986, is fully featured including inventory control, order entry, customer maintenance, credit card processing, list management, fulfillment, e-commerce and other related functions. Through M.O.M., online merchants using MIVA�, Shopsite�, Yahoo!�, eBay�, Amazon�, SiteLINK� and other carts or marketplaces can manage their entire back-office operations. Dydacomp's client base, approaching 10,000 Mail Order Manager installations worldwide, consists of e-commerce, mail order, fulfillment, distribution and call-center companies.



#1615 Dydacomp Scandal Revealed

Posted by Lisa Gittleman on 30 November 2006 - 08:47 AM in MOM FAQ News & Information

http://web.archive.o...conjob.com/#a01

This looks like I found the full site...yikes!!!

I hope even half this stuff isnt true, we just ordered MOM.


Hello SpiritnWord,

I don't recognize your "handle" as a new customer but welcome you to the Dydacomp family and to this independent user forum. As you may already know from my earlier posts, I joined the Dydacomp team this summer and contribute as much as I can to this group as well as to the Dydacomp sponsored forum at http://forum.dydacomp.com. While I was not with the company when the anonymous dydaconjob website was active, I assure you that Dydacomp takes such matters very seriously.

In fact, strict online ethics policies and a forum committee have now been created at Dydacomp as a result of such accusations. In addition, Dydacomp has tracked the origin of the anonymous site to Marietta, GA but has held all other known details about the site's origins/intentions private to channel energy into customer service, product development and other projects that will allow MOM users to continue to grow and succeed.

Welcome again to the MOM user community and congratulations on your first post. Please feel free to contact me or any member of the Dydacomp team at 800-858-3666 when we can be of any further assistance. Best success this holiday season!

Lisa Gittleman
Dydacomp



#1598 MOMXL problem: Memory File is Invalid??

Posted by Lisa Gittleman on 21 November 2006 - 07:45 AM in Known Bugs, Work Arounds, and Fixes

I'm glad we could help.

Lisa

Lisa Gittleman
PR & Marketing Coordinator
Dydacomp



#1595 MOMXL problem: Memory File is Invalid??

Posted by Lisa Gittleman on 20 November 2006 - 01:49 PM in Known Bugs, Work Arounds, and Fixes

I just spoke to Paul Mendelsohn, our XL Implementation Engineer and he'd be happy to help you.

You can call him at 800-858-3666.

Thanks,
Lisa Gittleman
PR & Marketing Coordinator
Dydacomp

I hope someone might be able to help here.

This is what the error states:

Error number: 55
Error message: Memory file is invalid
Program: READ_START
Line Number: 25434
I have tried installing it on to other PCs and they work just fine. It is just this one that is giving me this problem. I even reinstalled it and made sure nothing in my Registry has MOMXL. Cleared cache, cleared Virtual Memory, and Cold boot the PC. It still wouldn't open after installation with the same problem. What can be the problem?

Thx