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#152 Invoice Printing too wide

Posted by ChrisPols on 10 August 2004 - 01:55 AM in Invoicing and Printing Issues

Hi again,

They aren't able to print Landscape (they can, but doesn't work out well). So is there any changes that can be made to the print job so this will print out wider? Can we change the font size perhaps?

Thanks,

Chris



#128 MOMv3 reboots laptop

Posted by ChrisPols on 22 July 2004 - 06:43 AM in General Mail Order Manager Discussion

Hi again,

Just to let you know, we've upgraded to Mom V 5, and then back to 3 again. So will keep you informed about the change in versions, if that makes a difference.

thanks for the input.

Chris



#127 Credit Card Encryption + others

Posted by ChrisPols on 22 July 2004 - 06:10 AM in Credit Card Processing & Accounting

Hi everyone,
We just upgraded from MOM version 3 all the way to MOM version 5. Having some major issues, which hopefully someone here can let me know how to fix.

The first major problem we're having is the credit card encryption. In MOM v 3, there was no encryption. Being in South Africa, we don't have the ICASS options to choose as the banks do not support the methods used by MOM. We had a programme created for us to copy from the CMS.DBF file, all the card numbers into another .txt file. This file was formatted correctly and then sent to our bank for processing. Now with the version 5, it's encrypted the card into a 48 digit sequence. Obviously this is playing havoc with the system in place, and we've had to revert back to version 3 until we can sort this out. I was hoping there was a "Don't encrypt" button somewhere, but alas not. Is there a program that was made after version 4 was brought out to decrypt this number? I've got someone looking into decrypt it, as I found how it's being done, so if he gets it working this will fix my major problem.
Other problems are small.
1. When entering the "Shipping method' after entering the credit card details, instead of jumping to the next box on the right, it jumps back onto either the Credit Card number, or the card type. This creates confusion with our call centre or immediately start to type, and replacing the card number. Very irritating.
2. How can we change all screens with the $ symbol with our South African rand symbol R.

Many thanks,

Chris



#115 MOMv3 reboots laptop

Posted by ChrisPols on 12 July 2004 - 04:17 AM in General Mail Order Manager Discussion

By the way, i've loaded all Service packs and anything from Microsoft to combat this problem. So in theory it shouldn't be a software issue. On the other hand, it is microsoft so anything could be the cause.

Thanks,

Chris