HI Tony,
1. Which version of mom are you running.
2. Which OS are you running.
3. How many pc's on your network
4. Do you have a firewall installed
5. Do you have Norton Firewall installed
... basically this looks like a real troubleshooting deal --

Something on your machine is not allowing a communication between your pc and the momwin pc (assuming you are networked) ... security features seem most likely...

Hey David

I'm running 5.4 on Windows 2000 with 15 PC's. We have just installed a new router and firewall and anti-virus software. I will check if we have a Norton firewall and report back to you. I re-indexed the files this morning and the system found missing AP.DBF files. I have restored them from a back-up and am up and running again. One of my guys just reported to me that he cannot access the assemble kit function under the product/recieving & inventroy prompt. MOM locks up and forces you to exit. I think we have some underlying problems.

Help!

Hi All

Can anybody help with this? When I want to Import or Export a customer file or any type of report to or from an Excel file, the command locks up my machine. I have just enough resources to open my task manager and find my PC is idle at 98% yet I cannot shut it down from the start menu to reboot. I have to cold boot the system. I also have a random situation where the MOM shortcut on my desk top also freeses my machine in the same fashion. Any suggestions?