We're not talking about making shoes here, we're talking about an online ordering system transitioning from a version which looks like it never should've seen the light of day, to a version that is supposedly better. I looked at some of the examples listed on the link you gave me for sites running your latest version of sitelink, but it's difficult to determine how well it works without actually completing an order. From what I saw so far the billing & shipping forms are labeled! Is it difficult to do the upgrade? Is it time consuming? How long has this release been out? As the creator of this product you should be at the forefront of the upgrade process, not your customers. It's not a matter of taking care of customers first, it's a matter of showing your own confidence in a product you created so your customers can be confident when you ask them to upgrade.

The other guy that posted about the shoes never said the shoemaker was strutting around town in new shoes -- he just said a shoemaker wouldn't go w/ ripped shoes. He would repair them because he had the knowledge and the tools to do so. With such obvious problems in your own store, why wouldn't you repair them?

On another note that email I sent regarding the inversion of the shipping & billing addresses has gone unanswered, as well as a follow-up email I sent after I received the order confirmation w/ the doubled shipping yesterday, and my order status when I check it online still says "no status". Come on, aside from all the problems with sitelink I've experienced, why are you even charging for a trial of your product? And why don't you have a downloadable installer? Unlike the other questions in this post, these last 2 aren't rhetorical.

I just ordered the MOM demo yesterday, and went through their sitelink checkout.

Their webform for the shipping & billing addresses weren't labeled, so I didn't know which one was which, and since they're different in my case it actually mattered.

The next thing was that I didn't receive a confirmation email of my order until today, and it had shipping costs as twice what they were on the website!

So I went onto dydacomp's store to find where I could look up my order status, and found a link after about 10 minutes buried somewhere. I created a shortcut on my desktop because I knew I'd never find it again otherwise. After logging in it took me to the store page, but it had the same store page within a frame, not my order information. So I backed out of that and clicked on the link again to view my order status and finally saw that my billing & shipping addresses were indeed switched, and the shipping costs were what they initially quoted on their site.

So if this is what the company who created sitelink puts up for the world to use, should I expect anything better if I were to have a store created through their program?

It's still in beta, and will be for a while. They'll probably release it towards beginning to mid summer. I can't comment on pricing or functionality, but I imagine it will make the cost of a single CPU license of SQL Server look like chump change.