First, if you have already charged the customer for the full amount of the order, resetting will not change anything and MOM will not try to charge again unless you change something and then it will want to charge or refund the difference.Now what if one item is committed and the other is drop ship? I went ahead and processed the card, thinking that the purchase order would print out as well as the invoice with the packing slip and pick ticket. And if I reset the order and reenter, will it try to charge the card again?
Thank you for your help.
Second, I wouldn't want to mess with your existing order at all... just leave it as it is. If you need a purchase order, make one by hand.
But, if you insist on doing the whole thing, do the following:
1. Make sure you have the two bins set up correctly as I described in the previous post.
2. Reset the order.
3. delete the drop ship line item.
4. add the drop ship item back to the order.
5. make sure you have it pulling from the correct bin - select the item and look for the "Pick Location" and verify it is pulling from the drop ship bin.
6. Verify nothing has changed in the financial side. (you may need to correct the shipping)
7. Print the order.
8. Cross your fingers and hope and pray that everything worked right... LOL