Hello,
We are having a problem with the incorrect inventory.
The item comes up and should have 30 in stock on shelf. For some reason, it shows 70 on back order and 30 commited, none available.
I checked the order status report to see if any were on back order or waiting to be batched, and none were. I checked the inventory transaction report and it is correct that 30 should be in stock and available.
I have a claim open with Dydacomp, but am wondering if anyone has come across this before!
Thanks!
Inventory Problem
Started by Megan, Oct 20 2010 10:29 AM
2 replies to this topic
#2
dseibold
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Posted 21 October 2010 - 02:10 PM
Megan,
You didn't mention which version of MOM that you are using but all of the FoxPro Versions of MOM will have this problem from time to time. It would be wise to reindex your database at least weekly to minimize problems like this. Do that now if you haven't already. Then if your problem still exists, have Dydacomp help you correct the problems.
It sounds like you are new to handling MOM so having Dydacomp help you once will be helpful. Once you have walked through the process with them, you will know a little on how to use the tools that are available and we can tell you what to look for and what tables to correct in the future.
Enjoy!
You didn't mention which version of MOM that you are using but all of the FoxPro Versions of MOM will have this problem from time to time. It would be wise to reindex your database at least weekly to minimize problems like this. Do that now if you haven't already. Then if your problem still exists, have Dydacomp help you correct the problems.
It sounds like you are new to handling MOM so having Dydacomp help you once will be helpful. Once you have walked through the process with them, you will know a little on how to use the tools that are available and we can tell you what to look for and what tables to correct in the future.
Enjoy!
David Seibold
Wild Horses, Inc.
Operations Manager
Wild Horses, Inc.
Operations Manager
#3
Megan
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- Members
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Newbie
Posted 25 October 2010 - 01:53 PM
Thank you for your help. We did reindex and that fixed the problem.
Megan,
You didn't mention which version of MOM that you are using but all of the FoxPro Versions of MOM will have this problem from time to time. It would be wise to reindex your database at least weekly to minimize problems like this. Do that now if you haven't already. Then if your problem still exists, have Dydacomp help you correct the problems.
It sounds like you are new to handling MOM so having Dydacomp help you once will be helpful. Once you have walked through the process with them, you will know a little on how to use the tools that are available and we can tell you what to look for and what tables to correct in the future.
Enjoy!
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