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MOM guru? xml error

#1 User is offline   lland 

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Posted 01 December 2009 - 09:42 AM

We all know that MOM sucks, but is there someone available to actually help? We are getting an error message "xml is not valid" when trying to import orders from ShopSite. It worked fine one day then it crapped out on us.

Any help would be appreciated.

Leann
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#2 User is offline   stevestuart 

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Posted 02 December 2009 - 05:13 AM

View Postlland, on Dec 1 2009, 01:42 PM, said:

We all know that MOM sucks, but is there someone available to actually help? We are getting an error message "xml is not valid" when trying to import orders from ShopSite. It worked fine one day then it crapped out on us.

Any help would be appreciated.

Leann


For paid professional help, try momhelpers.com in florida.
They work fast and know their stuff.
Hope this helps.
steve stuart
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#3 User is offline   dseibold 

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Posted 02 December 2009 - 08:26 AM

View Poststevestuart, on Dec 2 2009, 05:13 AM, said:

For paid professional help, try momhelpers.com in florida.
They work fast and know their stuff.
Hope this helps.
steve stuart

Actually there are several people on this site who enjoy helping others. Unfortunately, we don't know everything so we don't answer posts we can't help. Keep asking questions.
David Seibold
Wild Horses, Inc.
Operations Manager
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#4 User is offline   Andre 

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Posted 23 March 2010 - 08:45 AM

I have been using MOM for 15 years. That it sucks is an understatement. Do us all a favor and find an alternative and let us know.
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#5 User is offline   KayakProSHop 

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Posted 11 December 2011 - 12:32 PM

Hello,

Did you get an answer to this problem? We the same exact problem,
MOM will not import orders from Shopsite and returns XML file invalid error. I know its with the data feed.
This must happen all the time and I would think somewhere on the net there would be a fix.

Thanks,

john
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