Has anyone else had the stock count for an item be unexplainably short? We cross reference our MOM stock counts with physical counts every 2 months and the amounts they are off sometimes is unexplainable. The way our business operates and the way we keep stock and ship items gives very little possibility for our actual stock to be this off.
Yesterday morning, a co-worker took an order with a damaged item return and then added a replacement. MOM said there was 3 in stock before adding the replacement to the order. In the afternoon, I took an order for the same item, suddently there was only 1 left in stock when there should have been 2. Both orders were for 1 unit.
Has anyone experienced this and can maybe offer some sort of explanation as to why this happens? I would assume it would be because something is setup incorrectly.
Disappearing Stock?
Started by workuseonly04, Sep 16 2004 08:54 AM
2 replies to this topic
#1
workuseonly04
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Posted 16 September 2004 - 08:54 AM
#2
WHI
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Posted 17 September 2004 - 07:29 AM
We have had this problem too. In the most recent case I can think of we had a composite item on "auto assemble" and then "stay together once assembled". We were doing stock counts on a day we were closed and I happen to put the item on an order but then I deleted it. It was never sold or billed. I found this by running an inventory transaction report. MOM showed a "sale" for the item with my user ID on the day we counted stock. We were closed that day so this "sale" was really just an auto assemble that stayed assembled. The inventory stayed in the composite number.
Use the inventory transaction report to see if you can track this. Good Luck!
Use the inventory transaction report to see if you can track this. Good Luck!
#3
ypf1258
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Posted 21 June 2006 - 06:38 PM
We have had this problem too. In the most recent case I can think of we had a composite item on "auto assemble" and then "stay together once assembled". We were doing stock counts on a day we were closed and I happen to put the item on an order but then I deleted it. It was never sold or billed. I found this by running an inventory transaction report. MOM showed a "sale" for the item with my user ID on the day we counted stock. We were closed that day so this "sale" was really just an auto assemble that stayed assembled. The inventory stayed in the composite number.
Use the inventory transaction report to see if you can track this. Good Luck!
I find that when an item is committed and is on come back later and then you re index is the point where mom goes crazy like removing items from stock and receiving it again when you invoice
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