Jump to content


Photo

MOM won't kick cash drawer open


  • Please log in to reply
2 replies to this topic

#1 lvi56

lvi56

    Member

  • Members
  • PipPip
  • 12 posts

Posted 22 August 2008 - 10:47 AM

I had everything working perfectly, then one day it just stopped working. MOM will not open the cash drawer, the open sequence is correct and worked at one point. We didnt change any settings or the printer or the drawer. The only thing we did was move everything to another location. Thats when problems started, and now continue even in the same configuration we originally started testing with. I tried to contact MOM tech support, but so far they havent been able to help. Any ideas?

MOM ver. 5.4
Epson TM-T88IV printer
Windows XP pro

#2 planetdj

planetdj

    Advanced Member

  • Members
  • PipPipPip
  • 109 posts
  • Location:Reno, NV, USA

Posted 24 August 2008 - 04:07 PM

Most likely it's the drawer. Did something not get hooked up properly after you made the move?
Chris Whybrew
PLANET DJ, INC
www.planetdj.com

#3 lvi56

lvi56

    Member

  • Members
  • PipPip
  • 12 posts

Posted 25 August 2008 - 10:44 AM

Most likely it's the drawer. Did something not get hooked up properly after you made the move?


The drawer opens when I do a test print. When I try opening from POP settings, it appears to have worked (like before), but nothing happens. There is nothing waiting to be printed. We tried different ports to see if that would make a difference but it didn't. The open sequence is correct, and the same one that worked before. I also tried to set the printer driver back from 4 to 3 but again no difference. MOM will also print receipts through POP.




1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users