1 reply to this topic

[AJS73]

Hi,

Does anyone here use Harvey CPS and at the same time scan items as they are being packed?

We currently use Harvey CPS to rate shop between UPS and USPS (Endicia Interface), but have been skipping the packer's workstation section of mom. We print invoices (which are also packing slips) through order processing then the package becomes available to ship in CPS.

We need to be able to scan before the box is packed to minimize the errors we're experiencing but haven't figured out the best way to change our process. Dydacomp has suggested that we need to begin printing pick tickets, use those to pick the order, then bring the order into the packer's workstation, pack the order, print an invoice, then send the package to Harvey. The concern there for me is that then we have an invoice that's printed separately and that needs to be matched up to the pick ticket - a sure recepie for problems.

Another option is to make the pick ticket our pseudo invoice and not really ship an invoice - just make that detail printable on our website, but this isn't a great alternative.

Any suggestions?

Thanks in advance,
Andrew

GotBody.com

[dseibold]

We don't use harveysoft, but I think what we do applies here.

We quick print two copies of each invoice. They are stapled together and go to shipping. The puller pulls and initials on the top copy of the invoice for each item pulled. The packer reviews that all parts are there, packs the box, initials the top copy, and puts the second copy of the invoice in the box for the customer. The top copy becomes our permanent record of what was shipped, who was responsible for pulling the item(s), and who was responsible for packing the box. We have a very low error rate.

We also track the types and frequency of errors. This helps us to determine the problems we need to address. We also compute an error rate for each warehouse staff member and that rate is considered at review time.