6 replies to this topic

[momprb]

I hope someone might be able to help here.

This is what the error states:

Error number: 55
Error message: Memory file is invalid
Program: READ_START
Line Number: 25434


I have tried installing it on to other PCs and they work just fine. It is just this one that is giving me this problem. I even reinstalled it and made sure nothing in my Registry has MOMXL. Cleared cache, cleared Virtual Memory, and Cold boot the PC. It still wouldn't open after installation with the same problem. What can be the problem?

Thx

[Lisa Gittleman]

I just spoke to Paul Mendelsohn, our XL Implementation Engineer and he'd be happy to help you.

You can call him at 800-858-3666.

Thanks,
Lisa Gittleman
PR & Marketing Coordinator
Dydacomp

I hope someone might be able to help here.

This is what the error states:

Error number: 55
Error message: Memory file is invalid
Program: READ_START
Line Number: 25434
I have tried installing it on to other PCs and they work just fine. It is just this one that is giving me this problem. I even reinstalled it and made sure nothing in my Registry has MOMXL. Cleared cache, cleared Virtual Memory, and Cold boot the PC. It still wouldn't open after installation with the same problem. What can be the problem?

Thx

[momprb]

I just spoke to Paul Mendelsohn, our XL Implementation Engineer and he'd be happy to help you.

You can call him at 800-858-3666.

Thanks,
Lisa Gittleman
PR & Marketing Coordinator
Dydacomp

Your prompt response is appreciated , I have discussed the problem with him and will be working on the problem.

Thank You

[Lisa Gittleman]

I'm glad we could help.

Lisa

Lisa Gittleman
PR & Marketing Coordinator
Dydacomp

[admin]

Please let us know what the problem turned out to be.

Thanks,

Dana

I hope someone might be able to help here.

This is what the error states:

Error number: 55
Error message: Memory file is invalid
Program: READ_START
Line Number: 25434
I have tried installing it on to other PCs and they work just fine. It is just this one that is giving me this problem. I even reinstalled it and made sure nothing in my Registry has MOMXL. Cleared cache, cleared Virtual Memory, and Cold boot the PC. It still wouldn't open after installation with the same problem. What can be the problem?

Thx

[southplatte]

Please let us know what the problem turned out to be.

Thanks,

Dana

I would like to know what the problem, but most importantly what the fix was - having a similar issue with MOM 5.40 on a multi-user install, it is after hours and we are down until it get's fixed.

[salco_webmaster]

If anyone has the solution to this issue, I'd much appreciate an email.
Will be checking back here periodically to see if anyone replies here.