We just noticed, and I think fixed, a problem with our order import prep.
It seems when you have an order that has more than five items, the 2nd and later import records must also include the shipping address when applicable. Otherwise, on orders with a shipping address different from the billing address the 6th item on will be marked to ship to the billing address.
We noticed it for the first time in an order that had already been processed for shipping. MOM really is unforgiving about things like that. We could find no way to back up and correct the error. :P
Does anyone know of any other fields that should also be included in 2nd & subsequent order records? Currently other than the item fields we are including the following and leaving the rest as blank/zero:
We don't collect any other shipping data (phone, etc.)
What to leave in & out of 2nd+ record of an order?
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