Finding imported orders
Posted 20 March 2006 - 06:06 PM
When they are first imported they have a status of "no status" and we have been able to find no way to get to them other than searching for each customer. We'd much rather be able to pull up a list of imported but as yet unprocessed orders so we can get them started.
Could there be something missing in the import data?
Posted 22 March 2006 - 07:41 AM
There must be some key piece of data that is not being included in your import file. 99% of the orders that I fulfill come through orders that I import.
I experienced the problem that you are describing 1 time. It happened because the "shipvia" field in the import file was populated with a shipping code that was not set up in MOM. I also didn't have a default shipping method assigned in my Import/Export module settings. If the shipping method is missing from the import file, the order will be put in La-La Land with a status of No Status until you find the order and manually fix it.
CDI Media, Inc.
Posted 22 March 2006 - 07:57 AM
I guess we'll just go with the odds and put priority mail for domestic and global priority for international.
Posted 22 March 2006 - 02:27 PM
Then you can locate your new orders by searching for orders with that method.
And you can change the method as appropriate when it goes out.
Wild Horses, Inc.
Posted 23 March 2006 - 06:03 AM
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