2 replies to this topic

[johnay]

I'm putting together our shipping notice, and unfortunately INTERNETID is not listed among the keywords listed in the dropdown menu. That's the field that holds the alphanumeric order number our shopping cart gives the customer, and I'd like to use it in our various order related notices.

Is it possible to just write it (and other "unlisted" fields) in as %%CMS->INTERNETID ?

Thanks!
JA

[johnay]

Well, I went ahead and tried it and it worked. Gotta see what else is there too.

[Videoflicks2004]

Well, I went ahead and tried it and it worked. Gotta see what else is there too.

I found this file in my archives. Try some of these keywords for yourself and see if they work.

Customer Notice Key Word List

Order Information Key Words - These keywords reference order information. These key words may only be used for notices that are "sent" from the Order Entry screen using the option on the tool bar.

Key Word Merged Information

%%ALLORDER Preformatted list of the customer's entire order.
This key word must be used at the beginning of a sentence.

%%BACKORDER Preformatted list of back ordered items in the order.
This key word must be used at the beginning of a sentence.

%%QUOTE Preformatted list of the terms in an order saved as a quotation.
This key word must be used at the beginning of a sentence.

%%SHIPORDER Preformatted list of items being shipped in an order or order part.
This key word must be used at the beginning of a sentence.

%%SHIPALL Preformatted list of the shipping information for an entire order (all invoice parts) � Includes shipping date, shipping method, and shipping tracking number.
This key word must be used at the beginning of a sentence.

%%SHIPMENT Preformatted list of the shipping information for a particular invoice part being shipped � Includes shipping date, shipping method, and shipping tracking number.
This key word must be used at the beginning of a sentence.

%%ORDER# Order number.

%%ODR_DATE The date the order was entered.

%%ORD_TOTAL Total dollar amount of the order.

%%CHECKAMOUN Total amount paid on the order to date.

%%USERID ID of the order entry operator.

%%SHIPLIST Shipping method on the order.

%%CARDNUM Credit card number.

%%EXP Credit card expiration number.

%%PAYMETHOD Method of payment (CK,CC,IN,CO).

%%MEMO Three line memo from the order.

%%ORDERBALANCE Remaining unpaid balance on a customer�s order.





Customer Information Key Words - These keywords reference customer information. These key words may be used for notices that are "sent" during Order Entry, Contact Entry or in a list mail/merge in the List Management Module.

Key Word Merged Information

%%FIRSTNAME First name only of customer.

%%LASTNAME Last name only of customer.

%%NAME Full name of customer.

%%CUST->COMPANY Company name of customer.

%%CUST->ADDR Customer's first address line.

%%CUST->CITY Customer's city.

%%CUST->STATE Customer's state.

%%CUST->ZIPCODE Customer's ZIP code.

%%CUST->CATCOUNT The number of catalogs sent to the customer.

%%CUST->CUSTBAL Credit amount due from or owed to the customer.

%%CUST# The M.O.M.-assigned customer number.

Customer Demographics Key Words - These keywords reference the various fields that you create in your own customized customer demographics database using the optional List Management Module, Maintain Customer Demographics option. These key words may be used for notices that are "sent" during Order Entry, Contact Entry or in a list mail/merge in the List Management Module.

Any field of demographic information that you create in the Maintain Demographics option can be used as a keyword. For use as a key word, each demographics field name must be preceded by the prefix as follows:

%%DEMGRAPH->XXX (where XXX represents the complete demographics field name)

Gift-to Keywords - These keywords are specially designed to capture information about customers who send gift orders. These keywords may only be used for notices that are sent with the special List Management Module Gift-to Reorder Notices option.

Key Word Merged Information

%%GIFTNAME Gift recipient's name, address & MOM customer number.

%%GIFTITEM Stock item given to the GIFTNAME.

%%GIFTDESC Description of the stock item GIFTITEM.

%%GIFTPRICE Current selling price of the stock item GIFTITEM.

Understand that keywords can be used for any field in the CUST or CMS (order) database files. For field definitions, refer to the data dictionary in the back of the MOM manual. Also, when you use these fields, the convention followed is %%filename->fieldname (this is required when creating RTF Word documents)