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MOM Error Codes


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#1 dseibold

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Posted 06 February 2006 - 09:48 AM

Whenever we have an order of 6 or more items, we have a very good chance of getting the following error when we get the Credit Card approval or when we print the order for the first time:

Too many errors have occurred for MOM to continue. System will now exit
Error Number: 108
Error Message: File is in use by another user
Program: WRORDER.LOADMERCHANDISELISTBOX
Line Number: 85

Luckily, it rarely means a loss of data, all we have to do is log in and it is right there in the "Orders Placed on Temporary Hold" screen. It can be a real inconvenience sometimes. I have called technical service and they seem to have no idea why this is happening and suggest we repack and reindex the file (which we do at least twice a week already).

We repacked and reindexed every file this last weekend. About the fifth order of the day today crashed! Does anyone have an idea why this is happening and/or what to do about it?

We are running 4.3 on Windows 2000 and XP.
David Seibold
Wild Horses, Inc.
Operations Manager

#2 Guest_Guest_Tina_*_*

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Posted 08 March 2006 - 07:38 AM

Well I guess than we are not the only people experiencing this problem. We were going to try to do a MOM update tomorrow morning to see if it fixes the problem. We are currently running 5.4. I be checking back.




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