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#1 EWorld

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Posted 15 August 2005 - 10:23 AM

Is MOM capable of sending a email notification to clients when invoices are printed, notifying them as such?

#2 Videoflicks2004

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Posted 15 August 2005 - 12:18 PM

Is MOM capable of sending a email notification to clients when invoices are printed, notifying them as such?

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Hi,

In the Maintain / System Information /Global Parameters /Notices you can setup a default notice to be sent when an invoice is SHIPPED (item status changed from PS to SH).

Please note that in MOM 4.3 the notice is a summary notice only and does not have the ability to include item details.

Regards,

Videoflicks2004
David Narciso
Ecommerce Operations Manager CVS Inc

[email protected]

mobile: 4168238175

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#3 extragear1

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  • Interests:We've used MOM fulltime since about 1999. Our business consists of the sale of motorcycle, snowmobile, ATV apparel, accessories and some parts. We used SITELINK for awhile and had numerous problems with it. Currently we use Global Webcart as our web platform. Our product lines consists of items we drop ship, stock or have just in time inventory for.

Posted 14 June 2006 - 07:03 AM

Sending the invoice via email instead of mailing.

Hello: Many of our orders are dropshipments. In these cases we end up printing the invoice and then mailing it to the

customer. Of course this causes us to waste time printing, stuffing and mailing the invoice. As well as incurring the

postage expense.

What we would like to do instead, is to email the invoice to the customer.

As for the format of the email. The invoice could either be:

1. Contained within the body of the invoice as html
2. Attached to the email as a pdf file.

Ideally we would be able to run the creation and sending of the invoice during MOM order processing.

Is anyone doing this yet and if so, how did you set it up?

I've already read a previous thread concerning this,

http://momfaq.com/fo...89&hl=invoicing

We would like to know of anyones experience doing this.

Some issues we see when doing this:

1. The ability of the customer to receive an email.
2. The ability of the customer to open/view a PDF if the PDF format was used.
3. Customers wanting a paper invoice sent to them.

Note we have Report Writer and are running MOM 5.4

Thanks

#4 aamaomao

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Posted 16 August 2009 - 05:56 PM

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