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Announcing M.o.m. Version 5.0

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Posted 22 January 2004 - 12:21 AM

From Dydacomp.com...

The wait is over! Mail Order Manager Version 5.0 is now shipping. Packed with powerful new features that enhance and refine processes throughout your entire organization M.O.M. 5.0 is positioned to carry your business through the approaching holiday season and beyond.

Whether you are looking for customer service representatives to add a "personal touch" to each customer contact, need your product manager to set-up a complex continuity program, want your warehouse personnel to keep tighter control of your inventory or require more flexibility for your purchasers this version of M.O.M. makes even the most elaborate processes a breeze.

Tell Me More. What are the 5.0 Features?

With over 150 new features the newfound elegance of M.O.M. 5.0 is evident with every click of the mouse. Customer service representatives will enjoy the ability to return to a previous look-up list as well as the expanded list of personal preference settings. New and returning customers alike will notice and appreciate the "star treatment" they receive resulting from new features such as preferred payment methods, preferred shipment methods and order priority status that allow your customer service team to "fast-track" orders they identify for immediate processing. Even walk-in customers will be pleased as the P.O.P. retail store option now maintains separate inventories across retail locations and accepts customer payment terms.

But improvements in customer service are just the beginning. There are plenty of new features that will allow you to increase your average order ticket and the overall lifetime value of your customers. Expand your continuity program to every item in your database (see Continuity Plans article) for instant repeat business or let M.O.M. prompt your order takers of the latest promotions to offer customers while they are on the phone. And, when the promotion requires free merchandise to be added to the order, don't worry, M.O.M. will automate the entire process so even the newest member of your customer service team can complete the transaction with confidence. The refinements are not limited to phone promotions either. To make sure that your direct mail promotions are as efficient as your staff, there are new customizable deduping features and numerous other improvements to the list management area of the program to compliment any sales or marketing department initiative.

Some of the most advanced features of 5.0 take place "behind-the-scenes." In addition to more than a dozen new reports, the purchasing, drop shipping, receiving and warehouse management portions of M.O.M have all received makeovers that will certainly improve productivity and streamline processes. There is also a new Advanced Inventory Module (See Take AIM article) to optimize inventory levels through forecasting and unimpeded "bay-to-bin" scan receiving.

Sounds Good So Far. How Do I Learn More About M.O.M. Version 5.0?

There are plenty of more features that will help you grow you business and run more efficiently so be sure to contact your Dydacomp Sales Representative at (800) 858-3666 for a complete feature list and to discuss how the latest features can improve your operation in ways you've only dreamed possible.

And remember the best way to learn more about M.O.M.5.0 is to test the features on your own using the M.O.M. Version 5.0 Working Trial Kit that includes an evaluation copy of the 5.0, a revised M.O.M. 5.0 Learning Guide and the all new M.O.M. User Reference Guide. Place your order with your Dydacomp Representative today or order online to get started.

I'm Ready. How Do I Get M.O.M. for Windows Version 5.0?

If you are already using Version 4.0

Act by September 30, 2003 and Save! Normally 50% of the cost of a new M.O.M. system license the M.O.M. 5.0 upgrade is available for just 25% of the V5.0  system price for existing 4.0 users through September 30, 2003. After September 30th the upgrade will be available to all 4.0 users at the normal 50% discount.

To get M.O.M. 5.0 up and running before the approaching holiday season and to take advantage of this introductory offer today just call your Dydacomp Sales Representative to finalize your order for the M.O.M. 5.0 Upgrade Package today. If you have let your service contract lapse, a renewed service contract is required with your order but be sure to ask about the wide range of flexible plans now offered by Dydacomp.

If you'd like to preview the new version and documentation before ordering the upgrade (and we recommend that you do), just order online or call the Sales Department and order the M.O.M. 5.0 Working Trial Kit.

And note that all upgrades ordered will be shipped first-come, first-served basis so if timing is critical for you don't delay.

If you have not yet purchased M.O.M.

Our policy has always been to make sure that M.O.M. is what you, the customer, really wants, so, we only sell M.O.M. after you have studied the working trial version. Call our Sales Department to order the M.O.M. 5.0 Working Trial Kit and to schedule a personalized online demonstration to show you how M.O.M. will address your specific requirements.

For a complete brochure, prices and an order form, contact Dydacomp Sales at (800) 858-3666 or [email protected]

Make sure to tell all the MOM users you know about this site!

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