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Mass Mailing Order Status IN MOM


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#1 Videoflicks2004

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Posted 10 December 2004 - 11:52 AM

Does anyone have a solution for sending item details out of MOM to customers?

Cheers,

David
David Narciso
Ecommerce Operations Manager CVS Inc

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mobile: 4168238175

DISCLAIMER: Always backup your MOMWIN folder before attempting to perform any updates, testing, etc. Once you blast the data away it's gone forever.
My advice is based on my 8 years of experience with MOM and Dydacomp. If you are not comfortable with data manipulation then hire someone who is.

#2 anythinggi

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Posted 10 December 2004 - 03:15 PM

What exactly do you mean by "item details"?

You want to send emails or notices?


Michael

#3 john

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Posted 22 December 2004 - 07:37 AM

i have seen companies use the "mach5" mailer to send out confirmations to customers from MOM. they use R&R to pull out whatever data they need and import that to mailing tool. pretty slick.

mailing in MOM is not graceful at all and looks terrible.

#4 Videoflicks2004

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Posted 22 December 2004 - 08:42 AM

Hi,

I'd like to send the customer's order details in an email. There is currently no function in MOM that sends back order status updates which include every item on the order.

Cheers,

Dave
David Narciso
Ecommerce Operations Manager CVS Inc

[email protected]

mobile: 4168238175

DISCLAIMER: Always backup your MOMWIN folder before attempting to perform any updates, testing, etc. Once you blast the data away it's gone forever.
My advice is based on my 8 years of experience with MOM and Dydacomp. If you are not comfortable with data manipulation then hire someone who is.

#5 interwoven

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Posted 22 December 2004 - 11:07 AM

Dave,
Have you had any luck with the FTC notice in the global parameters in the notice tab? I haven't dared try to test it for fear of swamping my customers with notices. Just sounds like you may have already tried it and can save me the trouble. Thanks.

Brian




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