I hope this is an easy question: We have changed our company name (for branding issues) but our packing slips and invoices (that MOM prints - we don't use pre-printed forms) still have our old company name on them.
I tried to change the company name and address in Global Parameters, but the company name is locked. The only documentation I found says that "company name is set during initial set up."
But there's got to be a way of changing that name without reinstalling the whole system, right? Does anyone have a solution to this?
Also, we no longer have a support contract, so I can't call Dydacomp.
Thank you!
How to change company name
Started by EffectiveLearning, Jun 22 2012 02:05 PM
3 replies to this topic
#2
dseibold
-
- Moderators
-
- 137 posts
Advanced Member
- Gender:Male
- Location:Stockton, CA
Posted 25 June 2012 - 07:16 AM
The only way I know is to contact Dydacomp. Your business name is part of your license to use the software.
David Seibold
Wild Horses, Inc.
Operations Manager
Wild Horses, Inc.
Operations Manager
#3
EffectiveLearning
-
- Members
-
- 2 posts
Newbie
Posted 25 June 2012 - 06:10 PM
The only way I know is to contact Dydacomp. Your business name is part of your license to use the software.
Thank you very much, David! I'll contact them and see what they can do for someone who is not currently on a support contract. I'll report back here...
#4
Mike n
-
- Members
-
- 3 posts
Newbie
Posted 28 June 2012 - 01:36 PM
Hi There, I've asked your account rep in Sales Lou Evangelista to give you a call to update your MOM system. I've also asked Michael Chichester to call you to help with changing over your merchant accounts. We will be able to do this even without a support contract.
Michael Nardini
VP Customer Service
Dydacomp
800-858-3666 x235
[email protected]
Michael Nardini
VP Customer Service
Dydacomp
800-858-3666 x235
[email protected]
I hope this is an easy question: We have changed our company name (for branding issues) but our packing slips and invoices (that MOM prints - we don't use pre-printed forms) still have our old company name on them.
I tried to change the company name and address in Global Parameters, but the company name is locked. The only documentation I found says that "company name is set during initial set up."
But there's got to be a way of changing that name without reinstalling the whole system, right? Does anyone have a solution to this?
Also, we no longer have a support contract, so I can't call Dydacomp.
Thank you!
3 user(s) are reading this topic
0 members, 3 guests, 0 anonymous users
