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Can't fin BO items

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#1 Frank



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Posted 27 July 2011 - 08:36 AM

I have a back oder issue in MOM....
In my inventory, it's showing some item in back order. There is no way i can find the orders related to those BOs. There is nothing in the list of status pending. Some of the items are composite items.
Any suggestion??

#2 dseibold


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Posted 28 July 2011 - 08:19 AM

You didn't say which version of MOM you are using.
In most cases, I would search for that item specifically in order status. Often order status will miss an order or two. I have found that a specific item search is much more accurate.

If you still can't find it, your database is probably corrupted by a power outage or some other unexpected system failure. Use dbuwin to correct the BO status in the stock table to zero for that item.

Good luck
David Seibold
Wild Horses, Inc.
Operations Manager

#3 Frank



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Posted 28 July 2011 - 08:41 AM

Yeah, I tried the serch for a specific product, still nothing. I'm using MOM 7 ...
Guess i'll have to use my consultant to do that...

I really like this software...

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