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#2920 How to pull the CMS.dbf file?

Posted by Jean on 04 February 2015 - 04:55 PM in General Mail Order Manager Discussion

What version of MOM do you use?

Are you in SQL or FOXPRO DB?




#2919 M.O.M Return to Wrong BIN

Posted by Jean on 04 February 2015 - 04:42 PM in Shipping Issues & Calculation

I am using MOM version 7.1

When I return a RMA it does not always go back to same BIN that it was picked from.

Anyone knows what is the rule behind MOM to select the return BIN? (Please see attached file)

 

For example SKU A12046, Item_ID 1741269 is shipped from BIN_ID 98940. I also have other bins available for SKU A12046. They are BIN_ID 98940 and 95408.

When I process RMA it returns to BIN_ID 11096 instead  of BIN_ID 98940. (Please see attachment)

I need to have a way to control where product is returned to. I profiled the process but it does not show where BIN_ID is picked from.

Attached Thumbnails

  • ReturnBINIssue.png