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#2922 Adjusting payment balance to zero

Posted by Steph on 16 February 2015 - 03:21 PM in General Mail Order Manager Discussion

How do you handle this if you have already posted??



#2921 Overpayment Deferred

Posted by Steph on 16 February 2015 - 03:13 PM in Credit Card Processing & Accounting

I am getting really frustrated!  I have had 3 orders lately that we have issued a credit for returned product creating an Overpayment Deferred but when I apply the overpayment to an order it does not remove the credit.  Then is shows up on all the orders ordered causing terrible confusion with my customers.  How do I delete that Overpayment Deferred?  :( Someone please help.....

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