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#2135 Need instruction to remove a computer as a workstation

Posted by Pat on 28 May 2008 - 05:15 AM in General Mail Order Manager Discussion

Well first, I have to say that Dydacomp recommends only one computer be a commissioned UPS workstation (even though I have 2 or 3.)

Questions:
You are talking about printing UPS labels and not MOM Product Labels, correct? CORRECT
Are you exporting to UPS WorldShip or are you using MOM's integrated UPSLink HTTP feature? UPSLINK
What version of MOM are you running? 5.4
What version OS is on this workstation? WINDOWS XP
What make and model printer are you are using? zEBRA 2844
What print driver is installed for this printer? NOT SURE
How is the printer connected to this computer (ie. LPT1, networked, etc.) LPT1
Are you on a real server/workstation network? AT WORK....WE HAVE A SERVER


Have you experienced any problem by having more than one computer commissioned as a UPS workstation???



#2133 Need instruction to remove a computer as a workstation

Posted by Pat on 27 May 2008 - 04:43 AM in General Mail Order Manager Discussion

I will try to clarify......
Computer #1 has MOM on it and is a commissioned workstation for the UPS labels......we want to continue accessing and processing order on computer #1 but set up a designated computer #2 to process the labels. This is due to 5 hours on the phone with tech support and not being able to rectify an error that is preventing the label printing from being done on #1. I hope that makes I have clarifed the situation.


Ummm... not quite sure what you are asking. Just quit running MOM on that computer or uninstall the MOM software if you want.

If it is a licensing question, MOM doesn't care how many computers have MOM installed, only the number of simultaneous connections running. So for example, if you were to have 10 MOM licenses, a maximum of 10 computers can be in MOM at any one time, even though you may have MOM installed on 20 computers. And if Computer #3 logs out of MOM, Computer #11 can now log in.




#2130 Need instruction to remove a computer as a workstation

Posted by Pat on 26 May 2008 - 08:24 AM in General Mail Order Manager Discussion

Trying to find out the procedure to un-assign one computer as a workstation and designate a different computer for that task. MOM will still be run of the first computer but want to have a designated computer to print labels. Any ideas???