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#2105 Stone Edge

Posted by cataloger on 07 May 2008 - 10:51 AM in MOM Alternatives

I don't remember exactly what the problem areas were but it had something to do with kits and breakouts and how they are handled differently. It would have caused too much disruption for our operation to change.


Desibold,
Thanks for the input. All of our items have their own part numbers - and we group things using parent / child relationships on the cart level. I haven't really looked at these types of features (kitting, composite, breakout, etc). If this is the only advantage of MOM over Stone Edge that this forum can come up with - I'll probably be switching fairly soon.



#2101 Any of you need a complete Stock Import module ??

Posted by cataloger on 07 May 2008 - 05:10 AM in General Mail Order Manager Discussion

Dydacomp has fixed many of the flaws in MOM 6.0 and this is the last of the major issues. How many of you out there would import stock if the Stock Import Module was designed correctly and 100% functional?


I agree completely with you. I find it unbelievable that MOM does not supply a function to import selling prices and purchasing costs via the import tool. The lack of this 1 feature alone is making me consider switching to another software platform. I waste a lot of time updated vendor pricing.



#2100 Reports organized by sales ID for shipping

Posted by cataloger on 07 May 2008 - 05:06 AM in General Mail Order Manager Discussion

Hi, Do you know where is the "journal activity report"? Thanks.


Reports -> Accounts Receivable -> Journal Activity Report.



#2096 Stone Edge

Posted by cataloger on 06 May 2008 - 04:21 AM in MOM Alternatives

I remember reading once that Stone Edge is based on MS Access


You're right, it is. I'm not technical enough to know why a FoxPro database would be an advantage over an Access one. Here is a comparison of the two database types: http://fox.wikis.com...VFPvsAccess~VFP. I've always thought that these lower level databases were basically the same from a functional stand point - and are basically irrelevant until you step up to Oracle, SQL, MySQL, etc. I'd love to learn why Fox Pro is superior in this application if anyone can share.



#2091 Stone Edge

Posted by cataloger on 05 May 2008 - 10:54 AM in MOM Alternatives

I am currently using MOM v5.4, and wanted to share some features of Stone Edge that are making me consider switching. Perhaps others can provide feedback on my thoughts to help me make a decision. I am an honest MOM user - I have no affiliation with Stone Edge.

1. Update Product Information via Import - Stone Edge allows you to import cost and selling price information via a CSV. I find it unbelievable that this is a manual process in MOM. With over 10,000 products and multiple price increases each year, I waste a lot of time manually updating product costs. The MOM function to update selling prices is useless - because most retailers do not increase by a flat percentage.

2. Passionate User Base and Forum - Forum has a lot of information - and users seem generally happy with the product. MOM users seem to always be complaining and MOMs response on their forums is less then helpful.

3. Free Address Validation using realtime USPS information. MOM ACVM costs $1,195. I don't have this module, but as I understand it, it is not a real time link and a local database must be updated every few months via a CD that MOM sends out.

4. Import Tracking Numbers on Drop Shipped Items - MOM claims that this feature will be available in version 6.1.

5. Submit Drop-ship Orders via Text File, PDF, or Fax - Stone Edge allows you to create a text file or PDF to send to your vendors. MOM 5.4 can't even send a text based email in a format my vendors can read. Faxing in Stone Edge works with Microsoft Fax (built into XP for Free). MOM requires WinFax which $30 per user.

6. Cart Integration - Stone Edge can integrate with almost any cart. MOM integrates with SiteLink - all other carts need to use work arounds.

7. Customized Forms - Stone Edge allows you to customize packing lists, invoices, purchase orders, etc. MOM doesn't allow any customization, and only has 1 version of regular paper documents.

8. Worldship Integration - Stone Edge integrates with Worldship via ODBC. MOM uses manual flat files that need to be imported by hand multiple times per day. MOM does not import cost information, Stone Edge does. MOM does not allow for shipping label notes or for printing the PO number on the UPS label. Stone Edge allows for the integration to be customized to include this information on the label.

9. Fraud Prevention - Stone Edge allows you to create custom fraud screening criteria that can be used to flag an order and put it on hold for review. MOM cannot do anything like this.

10. External Stack Controller - Status Updates and Emails are sent from a central PC, instead of each individual one. I imagine this would help performance and troubleshooting.

If anyone can create a list like this of why MOM is better then Stone Edge, I'd love to see it.